Axion(“AXN”) Product Warranty Information
What the warranty covers:
Axion (“AXN”) warrants your AXN display products against defects in material and workmanship during the warranty period from the original date of purchase, subject to the following terms and conditions. If a product proves to be defective in material or workmanship during the warranty period, AXN will, at its discretion, repair or replace the product with a similar product, provided the purchaser adheres to certain return authorization procedures and guidelines.
How long the warranty is effective:
AXN color or B/W display products are warranted for one (1) year for parts and ninety (90) days for labor, starting from the original date of purchase/invoice.
What brand(s) can be covered under the warranty:
Any ”ACTION” and “AXION” branded products sold by America Action, Inc.
Whom the warranty protects:
This warranty is valid only for the original purchaser.
What the warranty does not cover:
1. Any product on which the serial number has been defaced, modified or removed.
2. Damage, deterioration or malfunction resulting from:
A. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.
B. Repair or attempted repair by anyone not authorized by AXN.
C. Any damage of the product due to shipment.
D. Removal from or installation to the product.
E. Causes external to the product, such as electric power fluctuations or failure.
F. Use of supplies or parts not meeting AXN's specifications.
G. Normal wear and tear
H. Any other cause which does not relate to a product defect.
3. Cosmetic damage by purchaser, such as markings, discoloration, scratches, dents, gouges or any other defacement
4. Physically damaged products by purchaser, such as broken PCB, Housing, damaged LCD Module
5. No Defect Found (product returned to AXN as defective but failure is not duplicated by AXN’s test method).
6. Product without proof of purchase. (The proof of purchase should be one of the following documentations: purchase receipt, gift receipt, sales invoice, and packing list that contains the product model number, price, vendor, and purchase date.)
7. Rechargeable battery or any damage caused by battery leakage.
8. Ninety (90) days after the original purchase date of the AXN product, the customer is responsible for the shipping fees incurred for the product delivery to and from AXN service center.